Common questions

Let’s clear
a few things up.

Getting started, working together and making the most of your software.

Can you work with our existing accountant or finance team?

Yes. We can take on a defined part of the workload, such as bookkeeping or management reporting. We agree responsibilities and handover points at the start.

Will we need to change our accounting software?

Not necessarily. We start with the tools you already use and assess what they can support. If different software or an extra subscription would help, we discuss the options and costs before proceeding.

What if our books have fallen behind?

Tell us which periods need attention, what records are available and any deadlines. We can then discuss the scope and timing of catch-up work.

How do you agree fees?

Fees depend on the services, transaction volume, complexity and reporting frequency. We agree the work and fees before starting, including any separately agreed software costs.

Who do you work with?

We support small and growing businesses in the UK and UAE, including owner-managed companies and small finance teams. We discuss your needs to establish whether the work is a good fit.

What can you help automate?

Depending on your systems, we can help with invoice capture, payment reminders, bank rules, recurring reports and connections between compatible tools. Approvals and exception handling are agreed as part of the workflow.

Can we ask for automation without ongoing bookkeeping?

Yes. We can discuss a specific workflow as a separate piece of work. The scope, software access, testing and handover are agreed before we begin.

How do we share records with you?

We agree the access and document-sharing arrangements during onboarding. Please do not include bank credentials or sensitive financial records in your first enquiry.

Do you handle both UK and UAE requirements?

Our service scope includes support for UK and UAE businesses. The work depends on your location and requirements; for example, the payroll service described on this site is UK payroll.

What happens after we get in touch?

We discuss your current setup, the support you need and your deadlines. If the work is a good fit, we agree the scope, responsibilities, fees and next steps.

What would you like
off your to-do list?

Tell us about your business. We’ll work out where we can help.

Let’s talk about your business